Get Help
Online
- User Guides contain numerous examples for running jobs and common applications.
- Training Materials for our regularly offered training sessions are posted here.
- Accounts and Access can directly help you with access to computing and storage resources.
- Current and Planned Maintenance and Outages are listed here.
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rcac-help@purdue.edu is our email support address. Send us an email any time. To help us respond, please include:
- Cluster or resource name
- Copy and paste or screenshot of any error messages
- Job IDs (if applicable)
In-Person
- Coffee Hour Consultations offer a regular place to drop in for quick questions and help. No appointment needed!
- Training Sessions are offered in person regularly in the Envision Center on a variety of topics.
- One-on-One Consultations are available. Just email us to schedule a one-on-one consultation for you or your lab.