Rice User Guide path breadcrumb divider Frequenty Asked Questions

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Some common questions, errors, and problems are categorized below. Click the Expand Topics link in the upper right to see all entries at once. You can also use the search box above to search the user guide for any issues you are seeing.

About Rice
    Can you remove me from the Rice mailing list?
    How is Rice different than other Community Clusters?
    Do I need to do anything to my firewall to access Rice?

Logging In & Accounts
    Errors
        /usr/bin/xauth: error in locking authority file
        My SSH connection hangs

    Questions
        I worked on Rice after I graduated/left Purdue, but can not access it anymore


Jobs
    Errors
        cannot connect to X server / cannot open display
        bash: command not found
        qdel: Server could not connect to MOM 12345.rice-adm.rcac.purdue.edu
        bash: module command not found
        1234.rice-adm.rcac.purdue.edu.SC: line 12: 12345 Killed

    Questions
        How do I check my job output while it is running?
        What is the "debug" queue?
        How can I get email alerts about my PBS job status?
        Can I extend the walltime on a PBS job?
        How do I know Non-uniform Memory Access (NUMA) layout on Rice?


Data
    My scratch files were purged. Can I retrieve them?
    Can I share data with outside collaborators?

Software
    How can I get access to Sentaurus software?

About Research Computing
    Can I get a private server from RCAC?


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