Article #6228: Potential Ticket Response Delays
As the holiday season approaches, we want to inform you about potential delays in our ticket response times until the end of this year. Our support t...
Gilbreth
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Article #6230: Gilbreth Cluster Maintenance
The Gilbreth cluster Globus software will be upgraded Thursday, December 7th, 2023 from 8:00am - 5:00pm EDT for scheduled maintenance. The cluster wil...
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Article #6237: Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 8:00am EST on Friday, December 22nd, 2023 , and will resume normal busines...
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Article #6369: Gilbreth Scratch Maintenance
Scratch on Gilbreth will undergo maintenance on Wednesday January 24th from 8:00 AM EST untul 5:00 PM EST. During this time, scratch will be unavailab...
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Article #6393: Gilbreth Cluster Maintenance
The Gilbreth cluster will be unavailable beginning Tuesday, February 27th, 2024 at 8:00am for a scheduled maintenance. The cluster will return to full...
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Article #6409: Multiple Cluster Outage
Clusters Bell, Geddes and Gilbreth experiencing outages as of 4PM Tuesday March 12th. Engineers are working to resolve the problem. Access to these cl...
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Article #6423: Unexpected Gilbreth scratch outage
As of Monday, April 8 at 7am, Gilbreth has returned to service. If you experiene any lingering issues that may be related to this, please contact rca...
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Article #6447: In-person Coffee-Hour Consultation Location Change
Our in-person consulting hours (a.k.a. "coffee hour") location will be changing effectively immediately. RCAC staff have offered in-person c...
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Article #6847: Campus power outage affecting multiple clusters
Shortly before 9:00AM eastern time, many RCAC clusters experienced a power interruption which interrupted some work due to a campus power outage. UPDA...
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Article #6925: Staff Availability and Coffee-Hour Schedule
Research Computing personnel, including a significant number of the support staff, will be attending the SC24 conference on the week of November 18th....
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Article #6935: Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 12:00am EST on Monday, December 23rd, 2024, and will resume normal business...
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Article #6960: Unscheduled Storage Permissions Outage
Data Depot and other group-restricted spaces began experiencing issues with file permissions around 5pm. Users will notice a "permission denied&q...
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Article #7049: RCAC License Server Maintaince
Update: Tuesday, February 11th, 2025 at 6:12pm EST This is a reminder that the RCAC license server will be unavailable on today from 11:00 AM to 11:30...
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Article #6965: Gilbreth Cluster Maintenance
The Gilbreth cluster is scheduled for maintenance and will be unavailable on Tuesday, February 25th, 2025 at 8:00am EST through Wednesday, February 26...
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Article #7050: Gilbreth Maintenance Application Version Changes
As part of Gilbreth's upcoming maintenance, we will be upgrading the operating system from CentOS 7 to Rocky Linux 9 which requires us to rebuild the...
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Article #7056: Gilbreth Maintenance Test Environment Available to Users
As part of next week's Gilbreth's maintenance, we will be upgrading the operating system from CentOS 7 to Rocky Linux 9 which requires us to rebuild t...
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Article #7081: Marina License Server Maintenance
Purdue IT's Marina license server will be unavailable on Wednesday, March 19th, 2025 from 7:00am EDT to 9:00am EDT for scheduled maintenance. During t...
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Article #7087: Unscheduled Bell, Negishi, and Gilbreth outage
At around 1:30 PM, Bell, Negishi, and Gilbreth began to exhibit exessively high temperatures. Job scheduling has been paused while this issue is being...
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Article #7090: Gilbreth Scheduling Paused
At around 10:45am EDT, Gilbreth scheduling was paused in order to reduce thermal load while emergency plumbing work is performed on the cooling loop t...
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Article #7096: Network Connectivity Issues
RCAC systems are experiencing networking related issues that impact access to some destinations on the Internet. We are actively monitoring the situat...