RCAC - Knowledge Base: Anvil User Guide: What if my ThinLinc screen is locked?

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        What if my ThinLinc screen is locked?
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What if my ThinLinc screen is locked?

Link to section 'Problem' of 'What if my ThinLinc screen is locked?' Problem

Your ThinLinc desktop is locked after being idle for a while, and it asks for a password to refresh it, but you do not know the password.

ThinLinc Locked Screen — In the default settings, the "screensaver" and "lock screen" are turned on, so if your desktop is idle for more than 5 minutes, your screen might be locked.

Link to section 'Solution' of 'What if my ThinLinc screen is locked?' Solution

If your screen is locked, close the ThinLinc client, reopen the client login popup, and select End existing session.

ThinLinc Login Popup — Select "End existing session" and try "Connect" again.

To permanently avoid screen lock issue, right click desktop and select Applications, then settings, and select Screensaver.

ThinLinc Screensaver — Select "Applications", then "settings", and select "Screensaver".

Under Screensaver, turn off the Enable Screensaver, then under Lock Screen, turn off the Enable Lock Screen, and close the window.

ThinLinc Disable Screensaver — Under "Screensaver" tab, turn off the "Enable Screensaver" option.

ThinLinc Disable Lock Screen — Under "Lock Screen" tab, turn off the "Enable Lock Screen" option.

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