Workbench
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Unscheduled research homes outage affecting all clusters
All clusters began experiencing issues with the home file system around 12:30pm EDT. Engineers are currently diagnosing the issue and are working to identify a fix. Job scheduling has been paused while this issue is being addressed. We will provide a...
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Data Depot suffered a system failure around 5:15pm EDT. Engineers are currently diagnosing the issue and are working to identify a fix. Job scheduling has been paused while this issue is being addressed. We will provide an update by 9pm or earlier as...
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Research Computing COVID-19 Preparedness
On March 10, 2020 President Daniels and Provost Akridge announced that in-person instruction at Purdue will move to online to mitigate risks from the COVID-19 virus. This article will highlight the impact of this change to day-to-day life on campus o...
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The Data Workbench cluster will be unavailable beginning Tuesday, March 24, at 8:00am for scheduled maintenance. During this time, the cluster will have minor operating system security patches and upgrades applied. Workbench will be returned to servi...
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Research Computing Offers Remote Consulting
In response to the unprecedented situation we find ourselves in, Research Computing announced on March 12th that our staff will continue to provide in-depth consulting service to researchers via video conference or screen sharing. We are currently o...
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Unscheduled Data Depot outage on the clusters
The Brown, Gilbreth, Halstead, Hammer, Rice, Scholar, Snyder, and Workbench clusters began experiencing issues with connection to Data Depot filesystem around 5:00pm EDT on Friday, April 17th, 2020. Engineers are currently diagnosing the issue and ar...
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Engineering Computing Network (ECN) has reported an outage on the software license servers for ITaP Research Computing systems that are hosted by ECN. ITaP Research Computing cluster job scheduling is not affected by the outage, but licenses for soft...
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Unscheduled Home Directory Outage
The Brown, Gilbreth, Halstead, Rice, Scholar, Snyder, and Workbench clusters began experiencing issues with intermittently slow home directories access around 2:30pm EDT. The issue has been traced to a high load on one of the filesystem's back-end se...
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Research Computing Continues to Offer Remote Consulting and Training
In response to the unprecedented situation we find ourselves in, Research Computing started to provide in-depth consulting service to researchers via video conference or screen sharing in March, 2020. We are currently offering six 30-minute slots e...
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Community Clusters Transitioning to New Software Stack
As of 4:00 PM on Thursday, August 6th, 2020, the Software Stack Transition on Brown, Gilbreth, Halstead, Rice, Snyder, and Workbench clusters have been completed. If you have a login session (Thinlinc, Gateway, SSH, etc.) that was started before the...
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The following are highlights and answers to frequently asked questions about the new Spack-based software stacks on ITaP Community Clusters. How do I use the new modules? The new software stack is now the default (i.e. this is what you see when you...
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BoilerKey and SSH Key Login to Clusters FAQ
As explained in the news article on Requiring BoilerKey or SSH key authentication on Community Clusters, all clusters will now be requiring BoilerKey or SSH key authentication in order to log in to them, effective mid-August 2020. Here are some comm...
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As of 12:30pm EDT all the clusters are back in production. If your job crashed during the outage, please resubmit it. We are currently experiencing an outage across the community clusters (Brown, Gilbreth, Halstead, Hammer, Rice, Scholar, Snyder, WC...
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Requiring BoilerKey or SSH key authentication on Community Clusters
During Aug 17-20th, 2020, due to immediate security concerns, we will be changing community cluster access to require BoilerKey two-factor authentication (2FA) for all direct SSH or Thinlinc desktop access to each cluster and will no longer support p...
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Home and Applications Filesystem Maintenance - All Clusters
Most of the research computing clusters (Brown, Gilbreth, Halstead, Hammer, Rice, Scholar, Snyder, WCERES, Workbench, and WSC Hadoop) as well as some other minor systems will be unavailable beginning at Tuesday, November 3rd, 2020 at 9:00am EST, for...
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Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 5:00pm EST EST on Friday, December 18th, 2020, and will resume normal business hours on Monday, January 4th, 2021. During this time, Research Computing services will continue...
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Access to RCAC Resources During ITaP Central Authentication Outage
On Sunday, December 27th, 2020, ITaP staff will perform major upgrades to the central authentication infrastructure. All applications that require logging in with BoilerKey or Career Account credentials will be unavailable Sunday, December 27, 2020 f...
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The Data Depot storage server began experiencing issues around 3:00pm EST on Thursday, February 4th, 2021. Engineers are currently diagnosing the issue and are working to identify a fix. Job scheduling has been paused on all clusters while this issue...
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The Workbench cluster began experiencing issues with its network uplink around 6:30pm EST. Engineers are currently diagnosing the issue and are working to identify a fix. We will provide an update by 10 pm.
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Whole-Floor Cluster Maintenance
The majority of Research Computing computational resources (Bell, Brown, Gilbreth, Halstead, Hammer, Scholar, WCERES, Workbench, and WSC Hadoop clusters) will be unavailable Tuesday, May 11, 2021 at 5:00pm EDT for Data Depot migration work. The clust...