Article #6409: Multiple Cluster Outage
Clusters Bell, Geddes and Gilbreth experiencing outages as of 4PM Tuesday March 12th. Engineers are working to resolve the problem. Access to these cl...
Bell
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Article #6237: Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 8:00am EST on Friday, December 22nd, 2023 , and will resume normal busines...
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Article #6227: Bell Cluster Maintenance
The Bell cluster will be unavailable beginning Wednesday, December 6th, 2023 at 8:00am for a scheduled maintenance. The cluster will return to full pr...
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Article #6228: Potential Ticket Response Delays
As the holiday season approaches, we want to inform you about potential delays in our ticket response times until the end of this year. Our support t...
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Article #6173: Bell Cluster Maintenance
The Bell cluster will be unavailable beginning Tuesday, October 31st, 2023 at 8:00am for a scheduled maintenance. The cluster will return to full prod...
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Article #6175: Multiple clusters outage
Multiple clusters have been powered off in MATH G109 datacenter due to a water issue in the building. Affected systems are Bell, Brown, Geddes, Gilbre...
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Article #6157: Update to Coffee-Hour Consultation Schedule
A few announcements for the RCAC community regarding our regular Coffee-Hour Consultation services. Support staff will be unavailable both today (Mond...
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Article #6155: Unscheduled Cluster Outage
Update: As of 3:45pm, the Bell cluster has returned to production status. Scheduling is still paused on the Negishi cluster, and we will have an updat...
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Article #5934: Data Depot degraded performance on RCAC clusters
Users of Data Depot on RCAC clusters are currently experiencing significant performance degradation. The symptoms manifest as delays in listing or ac...
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Article #5927: RCAC Support Updates
Hello, PurdueIT is replacing our ticketing system, Footprints, with a new product called Team Dynamix (TDX). Email to rcac-help@purdue.edu will begin...
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Article #5920: BoilerKey Transition to Purdue Login
Overnight on June 26-27th (Monday-Tuesday), all Purdue systems which use BoilerKey, including RCAC clusters and other systems, will switch to the new...
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Article #5695: Unscheduled Bell outage
The Bell cluster began experiencing issues with its scratch filesystem around 7:50pm EDT. File access operations (e.g. ls) may appear hanging. Logins...
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Article #5693: Unscheduled Bell outage
The Bell cluster began experiencing issues with its scratch filesystem around 12:55pm EST. File access operations (e.g. ls) may appear hanging. Login...
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Article #5206: Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 5:00pm EST on Thursday, December 22nd, 2022, and will resume normal busines...
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Article #5207: Unscheduled Bell outage
The Bell cluster began experiencing issues with its Lustre scratch filesystem around 12:30pm EST. Engineers are currently diagnosing the issue and are...
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Article #5191: Scheduling paused on multiple clusters
The Bell, Brown, Gilbreth, Halstead, and Scholar clusters began experiencing issues with their Data Depot mounts around 9:50am EST. Engineers are cur...
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Article #5181: Bell Gateway Outage
The Bell Gateway began experiencing issues following the Oct 4-6th Bell Maintenance. In particular, gateway applications have been observed to fail up...
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Article #5167: Scheduled Bell Maintenance
The Bell cluster will be unavailable for use October 4, 2022 8:00am - October 5, 2022 11:59pm EDT while we perform scheduled maintenance to expand B...
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Article #5175: Bell Degraded Capacity
The Bell cluster continues to experience issues with Hardware. Engineers are currently diagnosing the issues and are working with vendors to schedule...
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Article #5174: Unscheduled Bell outage
A section of the Bell cluster compute nodes began experiencing issues with power feed and cooling around 2:30pm EDT. Engineers have powered down affec...