Article #7096: Network Connectivity Issues
RCAC systems are experiencing networking related issues that impact access to some destinations on the Internet. We are actively monitoring the situat...
Hammer
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Article #7049: RCAC License Server Maintaince
Update: Tuesday, February 11th, 2025 at 6:12pm EST This is a reminder that the RCAC license server will be unavailable on today from 11:00 AM to 11:30...
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Article #6953: Hammer Slurm Maintenance 1/22/2025
We will be upgrading backend servers on Wednesday, January 22nd. These upgrades will require the Slurm scheduler to be idle and shut down while transf...
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Article #6935: Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 12:00am EST on Monday, December 23rd, 2024, and will resume normal business...
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Article #6925: Staff Availability and Coffee-Hour Schedule
Research Computing personnel, including a significant number of the support staff, will be attending the SC24 conference on the week of November 18th....
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Article #6847: Campus power outage affecting multiple clusters
Shortly before 9:00AM eastern time, many RCAC clusters experienced a power interruption which interrupted some work due to a campus power outage. UPDA...
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Article #6447: In-person Coffee-Hour Consultation Location Change
Our in-person consulting hours (a.k.a. "coffee hour") location will be changing effectively immediately. RCAC staff have offered in-person c...
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Article #6237: Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 8:00am EST on Friday, December 22nd, 2023 , and will resume normal busines...
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Article #6228: Potential Ticket Response Delays
As the holiday season approaches, we want to inform you about potential delays in our ticket response times until the end of this year. Our support t...
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Article #6157: Update to Coffee-Hour Consultation Schedule
A few announcements for the RCAC community regarding our regular Coffee-Hour Consultation services. Support staff will be unavailable both today (Mond...
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Article #5934: Data Depot degraded performance on RCAC clusters
Users of Data Depot on RCAC clusters are currently experiencing significant performance degradation. The symptoms manifest as delays in listing or ac...
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Article #5932: Unscheduled Hammer OnDemand Outage
Open OnDemand services for the Hammer cluster are currently offline. Engineers are investigating a boot disk failure on the server that hosts the gat...
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Article #5922: Hammer Cluster Maintenance 7/19
The Hammer cluster will be unavailable Wednesday, July 19th at 8:00am for scheduled maintenance. The cluster will return to full production by 5:00pm...
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Article #5927: RCAC Support Updates
Hello, PurdueIT is replacing our ticketing system, Footprints, with a new product called Team Dynamix (TDX). Email to rcac-help@purdue.edu will begin...
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Article #5923: Unscheduled Hammer Slurm outage
The Hammer cluster began experiencing issues with the Slurm scheduler around 5:00am, Thursday, July 6th. The Slurm scheduler is non-responsive, as a r...
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Article #5920: BoilerKey Transition to Purdue Login
Overnight on June 26-27th (Monday-Tuesday), all Purdue systems which use BoilerKey, including RCAC clusters and other systems, will switch to the new...
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Article #5206: Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 5:00pm EST on Thursday, December 22nd, 2022, and will resume normal busines...
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Article #5201: Complete! - New Hammer/CMS Home Directories
update 12152022: The home directory transition for the Hammer cluster is complete. If you did not previously transfer your home directory data, the o...
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Article #5190: Scheduling Paused on Brown, Gilbreth, Halstead, and Hammer
As of 11:30am EDT, the Brown, Gilbreth, Halstead, and Hammer clusters began experiencing issues with their filesystems which may cause login failures....
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Article #4448: Brown, Hammer and Weber Cluster Maintenance
The Brown, Hammer, and Weber clusters will be unavailable Tuesday, June 14, 2022 from 6:00am - 11:59pm EDT for scheduled maintenance. The clusters wil...