ECN license server outage

April 24, 2020  9:30am – 2:30pm
Gilbreth, Halstead, Hammer, Rice, Scholar, Snyder, Workbench

Engineering Computing Network (ECN) has reported an outage on the software license servers for ITaP Research Computing systems that are hosted by ECN.

ITaP Research Computing cluster job scheduling is not affected by the outage, but licenses for software like Matlab, Ansys/Fluent, CFD++, Sentaurus, Comsol, Abaqus, PowerFlow, and Thermocalc will be unavailable during the outage period, which may lead to license-controlled software refusing to work and jobs exiting with error conditions.

Any jobs using ECN licensed software that start during this downtime will not be able to check out a license and may result in jobs exiting with errors. As well, any software that requires a constant connection to the ECN licensing servers will stop during this time.

Further information regarding affected ECN services may be found by contacting ECN.

If you are unsure if your software will be affected or have any other concerns please contact us at rcac-help@purdue.edu.

Originally posted: April 24, 2020  11:44am