Skip to main content
Have a request for an upcoming news/science story? Submit a Request

Unscheduled Home Directory Outage

Link to update at May 9, 2020 9:03pm EDT UPDATE:

As of %endtime%, the Brown, Gilbreth, Halstead, Rice, Scholar, Snyder, and Workbench clusters have been returned to normal service. Job queues have been enabled and job scheduling has been resumed. We apologize for the disruption of service. Please report any issues to rcac-help@purdue.edu.

Link to update at May 9, 2020 3:05pm EDT UPDATE:

As the impact of this grows with the length of the scheduling pause, we're now emailing all users directly. Job scheduling on all clusters remains paused to reduce load and help engineers locate the issue. Work continues on bringing the /home filesystem back to normal operation, and we will provide another update later tonight or as soon as the situation changes.

Link to update at May 8, 2020 8:50pm EDT UPDATE:

Work continues on troubleshooting source of high load on Brown, Gilbreth, Halstead, Rice, Scholar, Snyder, and Workbench clusters' home directories. Scheduling of new jobs has been temporarily paused.

Link to original posting ORIGINAL:

The Brown, Gilbreth, Halstead, Rice, Scholar, Snyder, and Workbench clusters began experiencing issues with intermittently slow home directories access around 2:30pm EDT. The issue has been traced to a high load on one of the filesystem's back-end servers. Engineers are currently diagnosing the issue and are working to identify a fix.

Originally posted:
Last updated: