Self-service management web tool outage

July 29, 2016  2:30pm – 3:20pm

As of 3:20 pm, the self-service tool is back in action. An issue with the database backing authentication was discovered and repaired.

Original message

The self-service management tool (user management) is experiencing issues with authentication. Attempts to log in are failing or getting stuck in a redirect loop.

The issue is being investigated and more information will be updated here as it becomes available. An update will be posted by 5pm if not resolved sooner.

Originally posted: July 29, 2016  3:07pm

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