Unscheduled scratch outage on Carter

September 22, 2016  3:00pm – September 27, 2016  5:00pm

UPDATE: ITaP engineers have implemented a temporary solution so that work may continue on Carter until the scheduled upcoming maintenance window on Tuesday. Any jobs running which were using the scratch space have been stopped in order to allow for this issue to be addressed.

We are now in the process of re-enabling queues on Carter, which will be done gradually, starting with the faculty partner queues. We will monitor the scratch filesystem closely as this work ramps up.

As a permanent solution to Carter’s scratch file system problems, ITaP is installing a new scratch system this week. This new system will be available after the Tuesday maintenance and instructions will be sent shortly detailing that transition.

Original post: The scratch filesystem serving Carter is currently unavailable.

Both currently running jobs and attempts to access files in scratch will block until the filesystem is back online.

Job scheduling on Carter has been paused while storage engineers address the issue.

No estimated return to service is available at this time, but an update will be sent as soon as more information becomes available.

Originally posted: September 22, 2016  3:58pm

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