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Outages

  • Power outage after thunderstorm

    A power outage affected our datacenters at approx 3:15pm. It appears cluster services are restored, however access and authentication may be slowed while we work to get other core infrastructure back online. OoD and desktop of Negishi and gilbreth ma...

  • Incorrect Account Email

    Today, RCAC user management systems sent incorrect email messages to many faculty partners and their resource managers. Please ignore any recent email about expirations or removals. You may verify who has access to your resources through our site www...

  • Unscheduled Gautschi outage

    The Gautschi cluster began experiencing issues with cooling around 2:00pm EST. Engineers are currently diagnosing the issue and are working to identify a fix. Job scheduling has been paused while this issue is being addressed. No ETA at this time. We...

  • Problem For New User/Projects On Anvil

    Anvil is experiencing a problem with new user and allocation propagation. Our engineers are working on the fix, and will keep this updated. The problem has been fixed at 5 pm.

  • Unscheduled Data Depot outage

    Edit: Data Depot functionality has been restored. The Data Depot file system began experiencing issues with writes around 2:30pm EDT. The data migration process currently ongoing from Data Depot 2 to Data Depot 3 ran into an unexpected problem. Engi...

  • Unscheduled Data Depot outage

    Edit: The Data Depot file system has returned to full service and scheduling has resumed on all clusters. The Data Depot storage system began experience issues starting around 9am EDT this morning. Engineers are currently diagnosing the issue and ar...

  • Geddes Storage Issues

    The Geddes cluster began experiencing issues with its storage system around 4 AM this morning. Some users may be experiencing no space left on device errors or other storage related errors on their deployments. Engineers are currently diagnosing the...

  • Unscheduled Data Depot Outage

    The Data Depot storage system began experiencing issues starting around 4:30pm EDT today. Engineers are currently diagnosing the issue and are working to identify a fix. Job scheduling has been paused while this issue is being addressed. We will prov...

  • Unscheduled gilbreth outage

    The gilbreth cluster began experiencing issues around 9:00 AM EST. Engineers are currently working on a solution and expect for return to service by 11:30 AM EST.

  • Unscheduled Weber outage

    The Weber cluster began experiencing issues around 8:00 AM EST. Engineers are currently diagnosing the issue and are working to identify a fix. The cluster is unreachable at this time. No ETA is currently available for return to service We will provi...