Scholar
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Potential Ticket Response Delays
As the holiday season approaches, we want to inform you about potential delays in our ticket response times until the end of this year. Our support team is currently working with reduced staff, impacting our ability to respond promptly. Additionally...
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Update to Coffee-Hour Consultation Schedule
A few announcements for the RCAC community regarding our regular Coffee-Hour Consultation services. Support staff will be unavailable both today (Monday) and tomorrow (Tuesday) because of other scheduled events. Notably, tomorrow is our Annual Cyberi...
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The Scholar cluster will be unavailable Wednesday, August 16, 2023 from 8:00am - 5:00pm EDT for scheduled maintenance. The cluster will return to full production by Wednesday, August 16th, 2023 at 5:00pm EDT. During this time, the following changes w...
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Data Depot degraded performance on RCAC clusters
Users of Data Depot on RCAC clusters are currently experiencing significant performance degradation. The symptoms manifest as delays in listing or accessing files in /depot, significant lags in terminal sessions (especially if you have Data Depot in...
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Hello, PurdueIT is replacing our ticketing system, Footprints, with a new product called Team Dynamix (TDX). Email to rcac-help@purdue.edu will begin to forward to the TDX environment effective Wednesday, July 12, 2023. You may notice a difference in...
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BoilerKey Transition to Purdue Login
Overnight on June 26-27th (Monday-Tuesday), all Purdue systems which use BoilerKey, including RCAC clusters and other systems, will switch to the new Purdue Login. For more information about this change, please see the following documentation: https:...
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Unscheduled Scholar partial outage
The Scholar cluster began experiencing issues with its Thinlinc remote desktop (desktop.scholar.rcac.purdue.edu) and its RStudio Server (rstudio.scholar.rcac.purdue.edu) around 8:30am EDT. Engineers are currently diagnosing the issue and are working...
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Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 5:00pm EST on Thursday, December 22nd, 2022, and will resume normal business hours on Tuesday, January 3rd, 2023. During this time, Research Computing services will continue...
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The Scholar cluster will be unavailable December 21, 2022 8:00am - December 22, 2022 5:00pm EST for scheduled maintenance between semesters. The cluster will return to full production by Thursday, December 22nd, 2022 at 5:00pm EST. During this time...
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Scholar Cluster Updates and Changes
During the 2022 winter maintenance, the Scholar cluster had a significant upgrade and expansion of its hardware. The operating system was patched and user-facing applications and libraries stack was updated. The most important changes are outlined...
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Scheduling paused on multiple clusters
The Bell, Brown, Gilbreth, Halstead, and Scholar clusters began experiencing issues with their Data Depot mounts around 9:50am EST. Engineers are currently diagnosing the issue and are working to identify a fix. Job scheduling has been paused while...
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Unscheduled Scholar Gateway outage
The Scholar cluster began experiencing issues with its OnDemand Gateway around Sunday, October 16th, 2022 at 9:00pm EDT. The issue manifests as connection to gateway.scholar.purdue.edu timing out. Engineers are currently diagnosing the issue with the...
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Unscheduled Data Depot Slowdown on Community Clusters
As of 9:00am EDT, users of community clusters may experience slowness while trying to access Data Depot (including loading modules, starting applications or reading data) . The symptoms appear on both login and compute nodes. System engineers are act...
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Whole-Floor Cluster Maintenance
The majority of Research Computing computational resources (Bell, Brown, Geddes, Gilbreth, Halstead, Hammer, Scholar, Weber, and Workbench clusters) will be unavailable March 15, 2022 4:00pm - March 16, 2022 12:00pm EDT during Whole-Floor Data Depo...
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As of 8:00pm EST on Friday, February 11th, 2022 the Data Depot filesystem outage has been resolved and scheduling has been resumed on all clusters. The Bell, Brown, Gilbreth, Halstead, Scholar, Workbench, and Data Depot cluster began experiencing i...
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The Scholar cluster will be unavailable January 4, 2022 8:00am - January 5, 2022 6:00pm EST for scheduled maintenance. The cluster will return to full production by Wednesday, January 5th, 2022 at 6:00pm EST. During this time, Scholar will have the...
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Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 5:00pm EST EST on Wednesday, December 22nd, 2021, and will resume normal business hours on Monday, January 3rd, 2022. During this time, Research Computing services will conti...
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Unscheduled multiple clusters and Data Depot outage
The Bell, Brown, Gilbreth, Halstead, Hammer, Scholar, Workbench clusters and Data Depot began experiencing issues with intermittent high load on the Data Depot servers around 4:30pm EDT. Engineers are currently diagnosing the issue and are working to...
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Unscheduled multiple clusters and Data Depot outage
The Bell, Brown, Gilbreth, Halstead, Hammer, Scholar, Workbench clusters and Data Depot servers began experiencing issues with Data Depot mounting on Wednesday, September 29th, 2021 around 4:40pm EDT. Engineers are currently diagnosing the issue and...
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Unscheduled Bell, Brown, Gilbreth, Halstead, Hammer, Scholar, and Data Depot outage
The Bell, Brown, Gilbreth, Halstead, Hammer, Scholar, and Data Depot cluster began experiencing issues with Data Depot mounting around 7:00am EDT. Engineers are currently diagnosing the issue and are working to identify a fix. Job scheduling has been...