Some common questions, errors, and problems are categorized below. Click the Expand Topics link in the upper right to see all entries at once. You can also use the search box above to search the user guide for any issues you are seeing.

About Box Research Lab Folder
    Does Purdue have a Business Associate Agreement with Box?
    What is a Box Managed Account and REED Folder?

Logging In & Accounts
    Can I manage my Login Activity in Box?

Data
    Can I integrate 3rd-Party Apps with my Box folder?
    Can I use Unmanaged Box accounts, and other Cloud Storage Options?
    Should I use Box Drive if I work with Restricted Data?
    Will Box Drive or Box Edit cache files on the local machine?
    Can I use FTP to access Box?
    Can I delete my files permanently from Box?
    What are the recommended permission levels?
    How do I host sensitive or restricted data in Box?