Unscheduled Workbench outage
UPDATE: August 14, 2018 2:45pm
As of 2:45pm, the Workbench and WSC cluster has been returned to normal service. Data Center personnel have identified the source of the power event and have stabilized power to Workbench and WSC. Any login sessions or work running during this time will need to be restarted.
We apologize for the disruption of service. Please report any issues to firstname.lastname@example.org.
UPDATE: August 14, 2018 2:24pm
Engineers have identified a rack in the data center that has had a power event, where Workbench, and WSC Hadoop physically reside. Most Workbench front-ends are back online, however, engineers are working with Data Center personnel to ensure power is stable before bringing the systems back into full production. We will provide another update by 3:30 pm.
ORIGINAL: August 14, 2018 2:00pm - 2:50pm EDT
The Data Workbench and WSC Hadoop cluster began experiencing issues with connectivity around 2:00pm. Engineers are currently diagnosing the issue and are working to identify a fix.
We will provide an update by 3 pm.