Unscheduled Data Depot windows network drive outage

April 21, 2020  9:00am – April 22, 2020  12:00pm
Data Depot

UPDATE: April 22, 2020  11:56am

As of 11:56am, Windows Network Drive access to Data Depot is fully restored. Please report any issues to rcac-help@purdue.edu


UPDATE: April 22, 2020  8:59am

Additional filesystem checks and overnight stability tests on Data Depot were successful. Windows Network Drive access to Data Depot is restored and appears to be functional and stable.

Systems engineers will continue to monitor the health of the Data Depot. We will provide another update by noon.


UPDATE: April 21, 2020  9:36pm

Work continues on bringing Data Depot to normal operation.

Please note that the SMB/Windows Network Drive access may currently suffer from intermittent failures.

We will provide another update by 9am tomorrow or as soon as we have any additional information.


ORIGINAL: April 21, 2020  2:59pm

Since Friday, April 17, the Research Data Depot filesystem has been unavailable on community cluster systems, but remained available through other means of access (such as Windows Network Drive).

Around 9:00am on Tuesday, April 21st, 2020, the Data Depot began experiencing issues with Windows Network Drive access. Engineers are currently diagnosing the issue and are working to identify a fix.

We will provide an update by 10pm tonight or as soon as we have any additional information

Originally posted: April 21, 2020  2:59pm