Unscheduled Fortress outage

August 27, 2020  9:00pm – August 29, 2020  10:00am
Fortress

UPDATE: August 29, 2020  10:01am

As of 10:00am, the Fortress has been returned to normal service. All ingress and egress methods have been reenabled. We apologize for the disruption of service. Please report any issues to rcac-help@purdue.edu.


UPDATE: August 28, 2020  5:00pm

Work continues on Fortress disk cache. All ingress and egress operations via Globus, HSI, HTAR and SFTP are currently paused.

We will provide another update by 10am tomorrow.


ORIGINAL: August 28, 2020  10:51am

The Fortress tape archive began experiencing issues with its disk cache subsystem on Thursday, August 27th, 2020 around 9:00pm. The problems manifest themselves as intermittent Error -1, Error -28, and No space left on device error messages in HSI, HTAR and Globus. Both ingestion and staging of data is being affected.

While engineers are working on the mitigation, all Globus transfers to and from Fortress are temporarily paused to minimize the load on the disk cache.

We will provide an update by 5pm.

Originally posted: August 28, 2020  10:51am