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Unscheduled Scholar Gateway outage

  • Outages
  • Scholar

UPDATE:

As of 4:08pm EDT, the OnDemand gateway on Scholar cluster has been returned to normal service. We apologize for the disruption of service. Please report any issues to rcac-help@purdue.edu.

ORIGINAL:

The Scholar cluster began experiencing issues with its OnDemand Gateway around Sunday, October 16th, 2022 at 9:00pm EDT. The issue manifests as connection to gateway.scholar.purdue.edu timing out.

Engineers are currently diagnosing the issue with the gateway server and are working to identify a fix. Regular job scheduling remains enabled while the OnDemand gateway issue is being addressed.

We will provide an update by 6pm today (October 17) or sooner as we have new information.

Originally posted: