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Data Depot partial outage (network drives)

  • Outages
  • Data Depot

Link to update at May 16, 2023 5:16pm EDT UPDATE:

As of 5:00pm EDT, the issue affecting network drive mappings has been resolved such that users can now access their Data Depot spaces as a network drive from their personal workstations. We apologize for the disruption of this service.

If you encounter any further issues, please reach out to us at rcac-help@purdue.edu.

Link to original posting ORIGINAL:

The Data Depot began experiencing issues with its network drive mapping capability around 1:30pm EDT. The symptoms manifest as users being unable to map their Data Depot spaces as network drives on their Windows, Mac or Linux laptops and workstations. Access to /depot on RCAC community clusters is not affected.

RCAC engineers are working on diagnosing and troubleshooting the issue.
We will provide an update by 6pm tonight.

Originally posted: