Unscheduled outage for Samba/Windows

  • November 1, 2015 3:00pm - November 3, 2015 7:30pm EST
  • Outages and Maintenance
  • Data Depot

Service was restored around 7:30pm today. Engineers changed the way Samba authenticates users to avoid this problem going forward.


Service was restored around 10:30am today, but has since failed again. Engineers are working on the problem, and we will issue an update by at least 3:00pm.


All storage access through Windows drives (Samba) is currently unavailable.

You may experience errors from either attempting to map drives or reading and writing to previously mapped drives.

This issue has come and gone a few times in recent days, but is now affecting more people and more frequently. Engineers continue to work to resolve this issue, and we will post any updates on their efforts here.

Originally posted: November 3, 2015 9:34am EST