Bell
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Staff Availability and Coffee-Hour Schedule
Research Computing personnel, including a significant number of the support staff, will be attending the SC24 conference on the week of November 18th. There are no planned reductions in service and staff will continue to monitor the ticketing system...
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The Bell cluster will be unavailable on Wednesday, November 13th, 2024 between 8:00am and 12:00pm EDT for an out of band maintenance to improve scratch storage performance that has impacted some users recently. This work is scheduled to be done as so...
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Campus power outage affecting multiple clusters
Shortly before 9:00AM eastern time, many RCAC clusters experienced a power interruption which interrupted some work due to a campus power outage. UPDATE: Engineers have arrived on campus and found additional impacts from today's power interruption. S...
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Starting around 3:00PM eastern time, Bell's scratch file system began to experience service interruptions and periods of unresponsiveness to user requests. These events were caused by faulty hardware and engineers have temporarily mitigated the probl...
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The Bell cluster began experiencing issues with the /scratch filesystem. Engineers are currently diagnosing the issue and are working to identify a fix for some files being unavailable. We will provide an update by 6pm.
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The Bell cluster began experiencing issues with the /scratch filesystem at around 5pm today. Engineers are currently diagnosing the issue and are working to identify a fix. Job scheduling has been paused while this issue is being addressed. We will p...
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The Bell cluster will be unavailable beginning on Wednesday, June 26th, 2024 at 8:00am EDT for scheduled maintenance. The cluster will return to full production by Thursday, June 27th, 2024 at 5:00pm EDT. During this time, Bell will have the operatin...
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The Bell cluster will be unavailable beginning on Wednesday, June 26th, 2024 at 8:00am EDT for scheduled maintenance. The cluster will return to full production by Wednesday, July 3rd, 2024 at 5:03pm EDT. During this time, Bell will have the operatin...
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In-person Coffee-Hour Consultation Location Change
Our in-person consulting hours (a.k.a. "coffee hour") location will be changing effectively immediately. RCAC staff have offered in-person consulting at the Convergence Center on campus downstairs in the lobby (and/or cafe area) for more th...
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The Bell cluster will be unavailable Monday, April 29, 2024 from 10:30am - 10:50am EDT for scheduled maintenance. The cluster will return to full production by Monday, April 29th, 2024 at 10:50am EDT. During this time, Bell job submission will be dow...
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Clusters Bell, Geddes and Gilbreth experiencing outages as of 4PM Tuesday March 12th. Engineers are working to resolve the problem. Access to these clusters is impacted and running jobs may have stopped. We will provide an update Tuesday March 12th a...
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Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 8:00am EST on Friday, December 22nd, 2023 , and will resume normal business hours on Tuesday, January 2nd, 2024. During this time, Research Computing services will continue...
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The Bell cluster will be unavailable beginning Wednesday, December 6th, 2023 at 8:00am for a scheduled maintenance. The cluster will return to full production by Wednesday, December 6th, 2023 at 5:00pm. During this time, Bell will have a configuratio...
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Potential Ticket Response Delays
As the holiday season approaches, we want to inform you about potential delays in our ticket response times until the end of this year. Our support team is currently working with reduced staff, impacting our ability to respond promptly. Additionally...
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The Bell cluster will be unavailable beginning Tuesday, October 31st, 2023 at 8:00am for a scheduled maintenance. The cluster will return to full production by Tuesday, October 31st, 2023 at 5:00pm. During this time, Bell will have minor operating sy...
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Multiple clusters have been powered off in MATH G109 datacenter due to a water issue in the building. Affected systems are Bell, Brown, Geddes, Gilbreth and Negishi. We will provide an update by 5:00 PM today.
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Update to Coffee-Hour Consultation Schedule
A few announcements for the RCAC community regarding our regular Coffee-Hour Consultation services. Support staff will be unavailable both today (Monday) and tomorrow (Tuesday) because of other scheduled events. Notably, tomorrow is our Annual Cyberi...
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Update: As of 3:45pm, the Bell cluster has returned to production status. Scheduling is still paused on the Negishi cluster, and we will have an update by 5:00pm EDT The Bell and Negishi clusters began experiencing issues with power around 1:00pm EDT...
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Data Depot degraded performance on RCAC clusters
Users of Data Depot on RCAC clusters are currently experiencing significant performance degradation. The symptoms manifest as delays in listing or accessing files in /depot, significant lags in terminal sessions (especially if you have Data Depot in...
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Hello, PurdueIT is replacing our ticketing system, Footprints, with a new product called Team Dynamix (TDX). Email to rcac-help@purdue.edu will begin to forward to the TDX environment effective Wednesday, July 12, 2023. You may notice a difference in...