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Outages and Maintenance

  • Unscheduled Data Depot outage

    • Last updated:

    The Data Depot storage system began experiencing issues with No space left on device error messages around 10:30am EDT. Engineers are currently diagnosing the issue and are working to identify a fix. Job scheduling on community clusters has been paus...

  • Unscheduled Weber outage

    • Last updated:

    The Weber cluster began experiencing issues around 10:00am EDT. Engineers are currently diagnosing the issue and are working to identify a fix. We will provide an update by 2:00pm.

  • ECN license server outage

    Engineering Computing Network (ECN) has reported an outage on the software license servers for ITaP Research Computing systems that are hosted by ECN. ITaP Research Computing cluster job scheduling is not affected by the outage, but licenses for soft...

  • Unscheduled Data Depot windows network drive outage

    • Last updated:

    Since Friday, April 17, the Research Data Depot filesystem has been unavailable on community cluster systems, but remained available through other means of access (such as Windows Network Drive). Around 9:00am EDT on Tuesday, April 21st, 2020, the D...

  • Running Jobs on Community Clusters While Data Depot is Unavailable

    Since Friday, April 17, the Research Data Depot filesystem has been unavailable on community cluster systems due to an ongoing filesystem verification. While we don't believe there is any danger of data loss, the filesystem verification will continu...

  • Unscheduled Data Depot outage on the clusters

    • Last updated:

    The Brown, Gilbreth, Halstead, Hammer, Rice, Scholar, Snyder, and Workbench clusters began experiencing issues with connection to Data Depot filesystem around 5:00pm EDT on Friday, April 17th, 2020. Engineers are currently diagnosing the issue and ar...

  • GitHub Maintenance

    The Research Computing GitHub service will undergo maintenance beginning at 6:00PM on April 15, 2020. During this time the service will be unavailable. We expect the GitHub service to resume normal operation by 8:00PM.

  • Data Workbench Maintenance

    • Last updated:

    The Data Workbench cluster will be unavailable beginning Tuesday, March 24, at 8:00am for scheduled maintenance. During this time, the cluster will have minor operating system security patches and upgrades applied. Workbench will be returned to servi...

  • Emergency GitHub Maintenance

    • Last updated:

    The Research Computing GitHub service will undergo emergency maintenance beginning at 11:00am on March 18, 2020 to address a storage issue. During this time the service will be unavailable. We expect the GitHub service to resume normal operation by...

  • Gilbreth Transition to SLURM

    • Last updated:

    Gilbreth will be transitioning to a new batch scheduler on Tuesday, March 17th, 2020! This is a necessary upgrade and will require faculty and students to modify how they interact with the batch system. Please review the information below prior to...

  • Snyder Transition to SLURM

    • Last updated:

    Snyder will be transitioning to a new batch scheduler on Tuesday, March 10th, 2020! This is a necessary upgrade and will require faculty and students to modify how they interact with the batch system. Please review the information below prior to th...

  • Brown Transition to SLURM

    • Last updated:

    Brown will be transitioning to a new batch scheduler on Tuesday, March 3rd, 2020! This is a necessary upgrade and will require faculty and students to modify how they interact with the batch system. Please review the information below prior to this...

  • Halstead Transition to SLURM

    • Last updated:

    Halstead will be transitioning to a new batch scheduler on Tuesday, February 25th, 2020! This is a necessary upgrade and will require faculty and students to modify how they interact with the batch system. Please review the information below prior...

  • Preventative Scholar Maintenance

    In order to alleviate gradual degradation of performance on Scholar, all the front-end login nodes will be restarted shortly after midnight Sunday (Saturday night). This may be necessary on a weekly basis, although engineers continue to monitor these...

  • Rice Transition to SLURM

    • Last updated:

    Rice will be transitioning to a new batch scheduler on Tuesday, February 18th, 2020! This is a necessary upgrade and will require faculty and students to modify how they interact with the batch system. Please review the information below prior to t...

  • Unscheduled Outage to Multiple Systems

    • Last updated:

    Hammer, Scholar, Snyder, WCERES, WSC Hadoop, and Data Depot began experiencing issues with networking around 10:00am EST. Engineers are currently diagnosing the issue and are working to identify a fix. We will provide an update by 1:00pm if the issue...

  • Fortress Archive Emergency Maintenance

    The Fortress Archive will be unavailable Tuesday, February 11, 2020 from 5:00pm - 7:00pm EST for emergency maintenance. During this time, Fortress will be updated to correct a minor problem requiring immediate attention. Any work which requests files...

  • Hammer Winter Maintenance

    Update: The Hammer Cluster maintenance is complete and the cluster is back in service. Original: The Hammer cluster will be unavailable beginning on Tuesday, February 11th, 2020 at 8:00am, for scheduled maintenance. The cluster will return to full pr...

  • Fortress Archive Maintenance

    • Last updated:

    The Fortress Archive will be unavailable Wednesday, February 5, 2020 at 8:00am EST for scheduled monthly maintenance. During this time, Fortress will receive system updates. Any work which requests files sent to or from Fortress will either block or...

  • Weber Maintenance

    • Last updated:

    The Weber cluster will be unavailable beginning Tuesday, February 4th, 2020 at 8:00am for a scheduled maintenance. The cluster will return to full production by Tuesday, February 4th, 2020 at 5:00pm. During this time, Weber will have additional hardw...