Frequently Asked Questions Some common questions, errors, and problems are categorized below. Click the Expand Topics link in the upper right to see all entries at once. You can also use the search box above to search the user guide for any issues you are seeing. About Gautschi Can you remove me from the Gautschi mailing list? Do I need to do anything to my firewall to access Gautschi? Can I set up a shared space for my research group to share data? Does Gautschi have the same home directory as other clusters? Logging In & Accounts Errors Account creation failed /usr/bin/xauth: error in locking authority file My SSH connection hangs Thinlinc session frozen Thinlinc session unreachable How to disable Thinlinc screensaver Questions I worked on Gautschi after I graduated/left Purdue, but can not access it anymore Jobs Errors cannot connect to X server / cannot open display bash: command not found qdel: Server could not connect to MOM 12345.gautschi-adm.rcac.purdue.edu bash: module command not found 1234.gautschi-adm.rcac.purdue.edu.SC: line 12: 12345 Killed Close Firefox / Firefox is already running but not responding Jupyter: database is locked / can not load notebook format Questions How do I check my job output while it is running? How can I get email alerts about my PBS job status? How do I know Non-uniform Memory Access (NUMA) layout on Gautschi? Why cannot I use --mem=0 when submitting jobs? Software Cannot use pip after loading ml-toolkit modules Julia package installation Gateway (Open OnDemand)