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Unscheduled Data Depot Slowdown on Community Clusters

Link to update at March 17, 2022 1:42pm EDT UPDATE:

As of 1:42pm EDT, vendor support has identified the root cause of the issue and applied the fix. Data Depot performance has been restored to normal level on all affected clusters.

We apologize for the disruption of service. Please report any issues to rcac-help@purdue.edu.

Link to original posting ORIGINAL:

As of 9:00am EDT, users of community clusters may experience slowness while trying to access Data Depot (including loading modules, starting applications or reading data) . The symptoms appear on both login and compute nodes.

System engineers are actively engaged with the vendor to troubleshoot and fix the glitch. We appreciate your patience and will provide another update by 6pm.

Originally posted: