Globus
-
Account Provisioning and Access Issues
We’re currently seeing some delays with account provisioning and access for RCAC systems. The issue stems from upstream systems outside of our direct control. Please report any access issues to us as soon as you encounter them so we can assist and tr...
-
RCAC systems are experiencing networking related issues that impact access to some destinations on the Internet. We are actively monitoring the situation and working to resolve the disruptions as quickly as possible. During this time, you may encount...
-
Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 12:00am EST on Monday, December 23rd, 2024, and will resume normal business hours on Thursday, January 2nd, 2025. During this time, Research Computing services will continue...
-
Staff Availability and Coffee-Hour Schedule
Research Computing personnel, including a significant number of the support staff, will be attending the SC24 conference on the week of November 18th. There are no planned reductions in service and staff will continue to monitor the ticketing system...
-
Unscheduled Globus service outage
The Globus connection began experiencing issues on Data Depot endpoint around 11:00am EDT. Engineers are currently diagnosing the issue and are working to identify a fix. Please use other data transfer methods introduced in the user guide. We will pr...
-
Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 8:00am EST on Friday, December 22nd, 2023 , and will resume normal business hours on Tuesday, January 2nd, 2024. During this time, Research Computing services will continue...
-
Potential Ticket Response Delays
As the holiday season approaches, we want to inform you about potential delays in our ticket response times until the end of this year. Our support team is currently working with reduced staff, impacting our ability to respond promptly. Additionally...
-
Update to Coffee-Hour Consultation Schedule
A few announcements for the RCAC community regarding our regular Coffee-Hour Consultation services. Support staff will be unavailable both today (Monday) and tomorrow (Tuesday) because of other scheduled events. Notably, tomorrow is our Annual Cyberi...
-
BoilerKey Transition to Purdue Login
Overnight on June 26-27th (Monday-Tuesday), all Purdue systems which use BoilerKey, including RCAC clusters and other systems, will switch to the new Purdue Login. For more information about this change, please see the following documentation: https:...
-
Globus services downtime on March 11, 2023
Globus services will be globally unavailable for a period between 10:00 am and 12:00 pm US Central Time (11am-1pm Eastern) on Saturday, March 11th, 2023 due to planned maintenance that includes required database upgrades. During the downtime, the fol...
-
Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 5:00pm EST on Thursday, December 22nd, 2022, and will resume normal business hours on Tuesday, January 3rd, 2023. During this time, Research Computing services will continue...
-
Globus services downtime on June 18, 2022
Globus services will be globally unavailable for a period between 9:00 am and 10:00 am US Central Time (10-11 Eastern) on Saturday, June 18th, 2022 due to planned maintenance that includes database upgrades. During the downtime, the following will be...
-
Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 5:00pm EST EST on Wednesday, December 22nd, 2021, and will resume normal business hours on Monday, January 3rd, 2022. During this time, Research Computing services will conti...