Article #5920: BoilerKey Transition to Purdue Login
Overnight on June 26-27th (Monday-Tuesday), all Purdue systems which use BoilerKey, including RCAC clusters and other systems, will switch to the new...
Weber
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Article #5927: RCAC Support Updates
Hello, PurdueIT is replacing our ticketing system, Footprints, with a new product called Team Dynamix (TDX). Email to rcac-help@purdue.edu will begin...
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Article #6157: Update to Coffee-Hour Consultation Schedule
A few announcements for the RCAC community regarding our regular Coffee-Hour Consultation services. Support staff will be unavailable both today (Mond...
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Article #6160: Weber Cluster Maintenance
The Weber cluster will be unavailable beginning Wednesday, September 27th, 2023 at 8:00am for a scheduled maintenance. The cluster will return to full...
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Article #6228: Potential Ticket Response Delays
As the holiday season approaches, we want to inform you about potential delays in our ticket response times until the end of this year. Our support t...
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Article #6237: Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 8:00am EST on Friday, December 22nd, 2023 , and will resume normal busines...
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Article #6391: Weber Cluster Emergency Maintenance
The weber cluster will be unavailable beginning Tuesday, February 6th, 2024 at 1:30PM EST. The cluster will return to full production by Tuesday, Febr...
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Article #6398: Weber Cluster Maintenance
The Weber cluster will be unavailable beginning Wednesday, March 20th 2024 at 8:00am for a scheduled maintenance. The cluster will return to full prod...
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Article #6439: VPN login changes
Note that the Purdue VPN has changed Beginning May 18, users will be able to access Purdue’s Virtual Private Network (VPN) by logging in with their Pu...
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Article #6444: Weber VPN maintenance 2024-06-07
At 7:00am on Friday June 7th, 2024, the Weber VPN will be undergoing an out of band update to address a bug in the previous scheduled update that has...
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Article #6447: In-person Coffee-Hour Consultation Location Change
Our in-person consulting hours (a.k.a. "coffee hour") location will be changing effectively immediately. RCAC staff have offered in-person c...
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Article #6832: Weber VPN maintenance
At 8:00am on Thursday September 19th, 2024, the Weber VPN (REED VPN) will be undergoing a software version change to address a bug that has been causi...
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Article #6847: Campus power outage affecting multiple clusters
Shortly before 9:00AM eastern time, many RCAC clusters experienced a power interruption which interrupted some work due to a campus power outage. UPDA...
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Article #6843: Weber Cluster Maintenance
The Weber cluster will be unavailable Wednesday, October 23, 2024 at 8:00am EDT for scheduled maintenance. The cluster will return to full production...
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Article #6925: Staff Availability and Coffee-Hour Schedule
Research Computing personnel, including a significant number of the support staff, will be attending the SC24 conference on the week of November 18th....
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Article #6935: Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 12:00am EST on Monday, December 23rd, 2024, and will resume normal business...
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Article #6960: Unscheduled Storage Permissions Outage
Data Depot and other group-restricted spaces began experiencing issues with file permissions around 5pm. Users will notice a "permission denied&q...
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Article #6950: Weber VPN Maintenance
From 5:00pm to 7:00pm on Tuesday, January 21st, 2025, the Weber VPN (REED VPN) will be undergoing a regular software upgrade. No actions need to be ta...
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Article #7049: RCAC License Server Maintaince
Update: Tuesday, February 11th, 2025 at 6:12pm EST This is a reminder that the RCAC license server will be unavailable on today from 11:00 AM to 11:30...
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Article #7081: Marina License Server Maintenance
Purdue IT's Marina license server will be unavailable on Wednesday, March 19th, 2025 from 7:00am EDT to 9:00am EDT for scheduled maintenance. During t...