Scholar
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Scheduling paused on multiple clusters
The Bell, Brown, Gilbreth, Halstead, and Scholar clusters began experiencing issues with their Data Depot mounts around 9:50am EST. Engineers are currently diagnosing the issue and are working to identify a fix. Job scheduling has been paused while...
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Scholar Cluster Updates and Changes
During the 2022 winter maintenance, the Scholar cluster had a significant upgrade and expansion of its hardware. The operating system was patched and user-facing applications and libraries stack was updated. The most important changes are outlined...
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The Scholar cluster will be unavailable December 21, 2022 8:00am - December 22, 2022 5:00pm EST for scheduled maintenance between semesters. The cluster will return to full production by Thursday, December 22nd, 2022 at 5:00pm EST. During this time...
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Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 5:00pm EST on Thursday, December 22nd, 2022, and will resume normal business hours on Tuesday, January 3rd, 2023. During this time, Research Computing services will continue...
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Unscheduled Scholar partial outage
The Scholar cluster began experiencing issues with its Thinlinc remote desktop (desktop.scholar.rcac.purdue.edu) and its RStudio Server (rstudio.scholar.rcac.purdue.edu) around 8:30am EDT. Engineers are currently diagnosing the issue and are working...
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BoilerKey Transition to Purdue Login
Overnight on June 26-27th (Monday-Tuesday), all Purdue systems which use BoilerKey, including RCAC clusters and other systems, will switch to the new Purdue Login. For more information about this change, please see the following documentation: https:...
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Hello, PurdueIT is replacing our ticketing system, Footprints, with a new product called Team Dynamix (TDX). Email to rcac-help@purdue.edu will begin to forward to the TDX environment effective Wednesday, July 12, 2023. You may notice a difference in...
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Data Depot degraded performance on RCAC clusters
Users of Data Depot on RCAC clusters are currently experiencing significant performance degradation. The symptoms manifest as delays in listing or accessing files in /depot, significant lags in terminal sessions (especially if you have Data Depot in...
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The Scholar cluster will be unavailable Wednesday, August 16, 2023 from 8:00am - 5:00pm EDT for scheduled maintenance. The cluster will return to full production by Wednesday, August 16th, 2023 at 5:00pm EDT. During this time, the following changes w...
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Update to Coffee-Hour Consultation Schedule
A few announcements for the RCAC community regarding our regular Coffee-Hour Consultation services. Support staff will be unavailable both today (Monday) and tomorrow (Tuesday) because of other scheduled events. Notably, tomorrow is our Annual Cyberi...
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Potential Ticket Response Delays
As the holiday season approaches, we want to inform you about potential delays in our ticket response times until the end of this year. Our support team is currently working with reduced staff, impacting our ability to respond promptly. Additionally...
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Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 8:00am EST on Friday, December 22nd, 2023 , and will resume normal business hours on Tuesday, January 2nd, 2024. During this time, Research Computing services will continue...
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The Scholar cluster will be unavailable beginning Wednesday, March 13th, 2024 at 8:00am for a scheduled maintenance. The cluster will return to full production by Wednesday, March 13th at 5pm. During this time, Scholar will have minor operating syste...
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The Scholar custer down from approximately 4:30PM onwards on Wednesday, March 27, 2024. Engineers have solved the issue and Scholar should return to service on Wednesday, March 27th at 8:30PM. If you submitted a job during this time frame, be sure to...
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The Scholar cluster will be unavailable beginning Wednesday, May 8th, 2024 at 8:00am for a scheduled maintenance. The cluster will return to full production by Wednesday, May 8th at 7pm. During this time, Scholar will have minor operating system secu...
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In-person Coffee-Hour Consultation Location Change
Our in-person consulting hours (a.k.a. "coffee hour") location will be changing effectively immediately. RCAC staff have offered in-person consulting at the Convergence Center on campus downstairs in the lobby (and/or cafe area) for more th...
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The Scholar cluster will be unavailable Friday, August 16, 2024 from 8:00am - 5:00pm EDT for maintenance ahead of the start of classes. The cluster will return to full production the same day by 5:00pm EDT. During this time, Scholar will switch over...
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The Scholar cluster began experiencing issues with adding new students from the courses onto the cluster. Engineers are currently diagnosing the issue and are working to identify a fix. The cluster is functioning normally so all the active Scholar us...
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Campus power outage affecting multiple clusters
Shortly before 9:00AM eastern time, many RCAC clusters experienced a power interruption which interrupted some work due to a campus power outage. UPDATE: Engineers have arrived on campus and found additional impacts from today's power interruption. S...
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Staff Availability and Coffee-Hour Schedule
Research Computing personnel, including a significant number of the support staff, will be attending the SC24 conference on the week of November 18th. There are no planned reductions in service and staff will continue to monitor the ticketing system...