Article #987: Data Depot Outage
Engineers have restored failed core servers back to a functional state. Data Depot is up and running as normal and job scheduling resumed. Should you...
Engineers have restored failed core servers back to a functional state. Data Depot is up and running as normal and job scheduling resumed. Should you...
As of 8:48pm the issue has been resolved. Original message The Research Data Depot is experiencing a system-wide slow down. Engineers have isolated t...
The Data Depot file system was sporadically available for 2 hours today. Some jobs running on the Community Clusters paused during the instability but...
The Research Data Depot has been restored to service. A portion of the systems serving the Research Data Depot have suffered a failure. Some systems u...
System monitoring has revealed intermittent issues connecting to the Research Data Depot on Thursday January 19. When this issue occurs, users will ex...
Update: Engineers were able to isolate the problem and restart the necessary systems. The Data Depot should be available again. Halstead users should...
The Data Depot has concluded successfully, and it been returned to normal operations as of Sunday, November 6th, 2016 at 1:30pm EST. Original Message:...
This issue has been resolved. Original Message: A portion of the systems serving the Research Data Depot have suffered a failure. Some systems using D...
Measures taken within the first two hours of this problem seem to have resolved the issue. Original Message: A portion of the systems serving the Rese...
We have seen a significant wave of these events this morning, September 21. For the most part, this wave seems to have been linked to a storage probl...
UPDATE As of 5:30 pm. Friday, 5 August, 2016, we believe the problem affecting access to the Data Depot has been corrected. Thank you for your patienc...
As of 7:30 pm, all methods for connecting to Data Depot have been restored to working order. All connections with Samba (Network Drive mappings: datad...
The Depot maintenance has been completed successfully. Depot is now back to normal operations. Other compute cluster outages running concurrent with...
The Depot filesystem checks have all completed cleanly and the Depot has been fully returned to normal operations. All queues on all clusters are sch...
Most of the impact of this turned out to be to the Depot storage system, which has now been restored to normal operations. All the other affected sys...
Service was restored around 7:30pm today. Engineers changed the way Samba authenticates users to avoid this problem going forward. -- Service was rest...
As of 3:15 pm the maintenance is complete and Research Data Depot is returned to full production. Original message: The storage servers powering the R...
Update: the vendor has identified and confirmed a bug in the system's software. The engineers continue assessing the situation and are working on a pl...