Article #863: Unscheduled Outage on Data Depot
As of 7:30 pm, all methods for connecting to Data Depot have been restored to working order. All connections with Samba (Network Drive mappings: datad...
As of 7:30 pm, all methods for connecting to Data Depot have been restored to working order. All connections with Samba (Network Drive mappings: datad...
As of 3:20 pm, the self-service tool is back in action. An issue with the database backing authentication was discovered and repaired. Original messag...
UPDATE As of 5:30 pm. Friday, 5 August, 2016, we believe the problem affecting access to the Data Depot has been corrected. Thank you for your patienc...
We have seen a significant wave of these events this morning, September 21. For the most part, this wave seems to have been linked to a storage probl...
UPDATE: ITaP engineers have implemented a temporary solution so that work may continue on Carter until the scheduled upcoming maintenance window on Tu...
UPDATE As of about 6:30 pm, the new scratch system was brought back online, and scheduling has been restarted on Carter. Original Message The new scra...
Measures taken within the first two hours of this problem seem to have resolved the issue. Original Message: A portion of the systems serving the Rese...
The issue with the GitHub web interface was resolved late yesterday evening. The website is now reflecting changes made to git repositories as normal....
This issue has been resolved. Original Message: A portion of the systems serving the Research Data Depot have suffered a failure. Some systems using D...
Job scheduling was paused on Radon between 6 pm and 7 pm this evening. Node monitoring processes marked most nodes offline around 6 pm, preventing new...
Update: Engineers were able to isolate the problem and restart the necessary systems. The Data Depot should be available again. Halstead users should...
UPDATE As of 7:50 pm, Wednesday, 14 December 2016, this issue is completely resolved. UPDATE As of about 6:00 pm another problem has been found in the...
Following the restoration of power to the affected building, the EXRC cluster has been returned to service on Thursday, December 22nd, 2016 at 2:45pm...
System monitoring has revealed intermittent issues connecting to the Research Data Depot on Thursday January 19. When this issue occurs, users will ex...
The scratch filesystem serving Conte is currently unavailable. Both currently running jobs and attempts to access files in scratch will block until th...
Following the security updates on Halstead, an issue was discovered that prevented multi-node MPI jobs from running properly. Scheduling on Halstead h...
The scratch filesystem serving Hammer, Rice, and Snyder is currently unavailable. Both currently running jobs and attempts to access files in scratch...
The Research Data Depot has been restored to service. A portion of the systems serving the Research Data Depot have suffered a failure. Some systems u...
The scratch filesystems serving Carter, Hammer, Rice, Scholar, and Snyder started behaving abnormally this morning. This may have affected some jobs,...
The Fortress archival storage system is currently experiencing intermittent connectivity. We expect the situation to be resolved by approximately 1pm....