Article #6814: Unscheduled Scholar outage
The Scholar cluster began experiencing issues with adding new students from the courses onto the cluster. Engineers are currently diagnosing the issue...
Scholar
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Article #6811: Scholar Cluster Maintenance
The Scholar cluster will be unavailable Friday, August 16, 2024 from 8:00am - 5:00pm EDT for maintenance ahead of the start of classes. The cluster wi...
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Article #6447: In-person Coffee-Hour Consultation Location Change
Our in-person consulting hours (a.k.a. "coffee hour") location will be changing effectively immediately. RCAC staff have offered in-person c...
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Article #6425: Scholar Cluster Maintenance
The Scholar cluster will be unavailable beginning Wednesday, May 8th, 2024 at 8:00am for a scheduled maintenance. The cluster will return to full prod...
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Article #6417: Scholar Cluster Down
The Scholar custer down from approximately 4:30PM onwards on Wednesday, March 27, 2024. Engineers have solved the issue and Scholar should return to s...
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Article #6395: Scholar Cluster Maintenance
The Scholar cluster will be unavailable beginning Wednesday, March 13th, 2024 at 8:00am for a scheduled maintenance. The cluster will return to full p...
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Article #6237: Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 8:00am EST on Friday, December 22nd, 2023 , and will resume normal busines...
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Article #6228: Potential Ticket Response Delays
As the holiday season approaches, we want to inform you about potential delays in our ticket response times until the end of this year. Our support t...
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Article #6157: Update to Coffee-Hour Consultation Schedule
A few announcements for the RCAC community regarding our regular Coffee-Hour Consultation services. Support staff will be unavailable both today (Mond...
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Article #5929: Scholar Cluster Maintenance
The Scholar cluster will be unavailable Wednesday, August 16, 2023 from 8:00am - 5:00pm EDT for scheduled maintenance. The cluster will return to full...
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Article #5934: Data Depot degraded performance on RCAC clusters
Users of Data Depot on RCAC clusters are currently experiencing significant performance degradation. The symptoms manifest as delays in listing or ac...
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Article #5927: RCAC Support Updates
Hello, PurdueIT is replacing our ticketing system, Footprints, with a new product called Team Dynamix (TDX). Email to rcac-help@purdue.edu will begin...
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Article #5920: BoilerKey Transition to Purdue Login
Overnight on June 26-27th (Monday-Tuesday), all Purdue systems which use BoilerKey, including RCAC clusters and other systems, will switch to the new...
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Article #5701: Unscheduled Scholar partial outage
The Scholar cluster began experiencing issues with its Thinlinc remote desktop (desktop.scholar.rcac.purdue.edu) and its RStudio Server (rstudio.schol...
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Article #5206: Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 5:00pm EST on Thursday, December 22nd, 2022, and will resume normal busines...
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Article #5204: Scholar Cluster Maintenance
The Scholar cluster will be unavailable December 21, 2022 8:00am - December 22, 2022 5:00pm EST for scheduled maintenance between semesters. The clu...
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Article #5205: Scholar Cluster Updates and Changes
During the 2022 winter maintenance, the Scholar cluster had a significant upgrade and expansion of its hardware. The operating system was patched and...
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Article #5191: Scheduling paused on multiple clusters
The Bell, Brown, Gilbreth, Halstead, and Scholar clusters began experiencing issues with their Data Depot mounts around 9:50am EST. Engineers are cur...
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Article #5185: Unscheduled Scholar Gateway outage
The Scholar cluster began experiencing issues with its OnDemand Gateway around Sunday, October 16th, 2022 at 9:00pm EDT. The issue manifests as connec...
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Article #4210: Unscheduled Data Depot Slowdown on Community Clusters
As of 9:00am EDT, users of community clusters may experience slowness while trying to access Data Depot (including loading modules, starting applicati...