Workbench
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Data Workbench Service Transition
The infrastructure that supports the Data Workbench service has reached the end of its life cycle and will be retired on Wednesday, December 6th, 2023. We will be transitioning Data Workbench customers to a new subscription offering that fulfills the...
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Data Depot degraded performance on RCAC clusters
Users of Data Depot on RCAC clusters are currently experiencing significant performance degradation. The symptoms manifest as delays in listing or accessing files in /depot, significant lags in terminal sessions (especially if you have Data Depot in...
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Hello, PurdueIT is replacing our ticketing system, Footprints, with a new product called Team Dynamix (TDX). Email to rcac-help@purdue.edu will begin to forward to the TDX environment effective Wednesday, July 12, 2023. You may notice a difference in...
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BoilerKey Transition to Purdue Login
Overnight on June 26-27th (Monday-Tuesday), all Purdue systems which use BoilerKey, including RCAC clusters and other systems, will switch to the new Purdue Login. For more information about this change, please see the following documentation: https:...
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Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 5:00pm EST on Thursday, December 22nd, 2022, and will resume normal business hours on Tuesday, January 3rd, 2023. During this time, Research Computing services will continue...
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Unscheduled Data Depot Slowdown on Community Clusters
As of 9:00am EDT, users of community clusters may experience slowness while trying to access Data Depot (including loading modules, starting applications or reading data) . The symptoms appear on both login and compute nodes. System engineers are act...
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Whole-Floor Cluster Maintenance
The majority of Research Computing computational resources (Bell, Brown, Geddes, Gilbreth, Halstead, Hammer, Scholar, Weber, and Workbench clusters) will be unavailable March 15, 2022 4:00pm - March 16, 2022 12:00pm EDT during Whole-Floor Data Depo...
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Unscheduled Math data center cooling outage
The Math building data center began experience issues with its cooling system around 11:40am EST. As one of manifestations, users may experience issues while logging in to the Anvil, Bell, Gilbreth, Halstead, Workbench, and Data Depot clusters. To m...
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As of 8:00pm EST on Friday, February 11th, 2022 the Data Depot filesystem outage has been resolved and scheduling has been resumed on all clusters. The Bell, Brown, Gilbreth, Halstead, Scholar, Workbench, and Data Depot cluster began experiencing i...
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Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 5:00pm EST EST on Wednesday, December 22nd, 2021, and will resume normal business hours on Monday, January 3rd, 2022. During this time, Research Computing services will conti...
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Unscheduled multiple clusters and Data Depot outage
The Bell, Brown, Gilbreth, Halstead, Hammer, Scholar, Workbench clusters and Data Depot began experiencing issues with intermittent high load on the Data Depot servers around 4:30pm EDT. Engineers are currently diagnosing the issue and are working to...
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Unscheduled multiple clusters and Data Depot outage
The Bell, Brown, Gilbreth, Halstead, Hammer, Scholar, Workbench clusters and Data Depot servers began experiencing issues with Data Depot mounting on Wednesday, September 29th, 2021 around 4:40pm EDT. Engineers are currently diagnosing the issue and...
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Unscheduled Brown, Halstead, Hammer Gilbreth, and Workbench outage
The Brown, Gilbreth, Halstead, Hammer, and Workbench clusters began experiencing issues with home mounts around Thursday, September 16th, 2021 at 11:00am EDT. Engineers are currently diagnosing the issue and are working to identify a fix. Job schedul...
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Unscheduled Data Depot and community clusters outage
At about 9:30am EDT, Data Depot servers started experiencing a ramping high load. Coupled with an ongoing scaling issues with the metadata subsystem, this caused Data Depot to become increasingly unresponsive for both community clusters and network d...
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Unscheduled Data Depot outage on multiple clusters
The Bell, Brown, Gilbreth, Halstead, Scholar, and Workbench clusters began experiencing issues with mounting old Data Depot filesystem around 12:30am EDT. Multiple nodes are flagged offline by an automatic check, and bioinformatics application suite...
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RCAC Whole-Floor Downtime and Power Work
The majority of the Research Computing computational resources will be unavailable July 30, 2021 7:00am - August 1, 2021 12:00pm EDT for a whole-floor downtime due to electrical power work in MATH and POD data centers. Along with a required preven...
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Intermittent Access Failures on Data Depot
As of Thursday, June 17th, 2021 at 11:00am EDT, users of community clusters may experience intermittent "permission denied" errors while trying to access their files on Data Depot. Errors may come and go, and may appear on both login and c...
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Whole-Floor Cluster Maintenance
The majority of Research Computing computational resources (Bell, Brown, Gilbreth, Halstead, Hammer, Scholar, WCERES, Workbench, and WSC Hadoop clusters) will be unavailable Tuesday, May 11, 2021 at 5:00pm EDT for Data Depot migration work. The clust...
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The Workbench cluster began experiencing issues with its network uplink around 6:30pm EST. Engineers are currently diagnosing the issue and are working to identify a fix. We will provide an update by 10 pm.
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The Data Depot storage server began experiencing issues around 3:00pm EST on Thursday, February 4th, 2021. Engineers are currently diagnosing the issue and are working to identify a fix. Job scheduling has been paused on all clusters while this issue...