Article #7096: Network Connectivity Issues
RCAC systems are experiencing networking related issues that impact access to some destinations on the Internet. We are actively monitoring the situat...
Geddes
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Article #7049: RCAC License Server Maintaince
Update: Tuesday, February 11th, 2025 at 6:12pm EST This is a reminder that the RCAC license server will be unavailable on today from 11:00 AM to 11:30...
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Article #6935: Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 12:00am EST on Monday, December 23rd, 2024, and will resume normal business...
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Article #6925: Staff Availability and Coffee-Hour Schedule
Research Computing personnel, including a significant number of the support staff, will be attending the SC24 conference on the week of November 18th....
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Article #6847: Campus power outage affecting multiple clusters
Shortly before 9:00AM eastern time, many RCAC clusters experienced a power interruption which interrupted some work due to a campus power outage. UPDA...
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Article #6447: In-person Coffee-Hour Consultation Location Change
Our in-person consulting hours (a.k.a. "coffee hour") location will be changing effectively immediately. RCAC staff have offered in-person c...
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Article #6409: Multiple Cluster Outage
Clusters Bell, Geddes and Gilbreth experiencing outages as of 4PM Tuesday March 12th. Engineers are working to resolve the problem. Access to these cl...
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Article #6399: Unscheduled Geddes outage
The Geddes cluster began experiencing networking issues around 9:00am EST. Engineers have identified the issue and are working to bring Geddes back to...
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Article #6237: Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 8:00am EST on Friday, December 22nd, 2023 , and will resume normal busines...
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Article #6228: Potential Ticket Response Delays
As the holiday season approaches, we want to inform you about potential delays in our ticket response times until the end of this year. Our support t...
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Article #6175: Multiple clusters outage
Multiple clusters have been powered off in MATH G109 datacenter due to a water issue in the building. Affected systems are Bell, Brown, Geddes, Gilbre...
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Article #6157: Update to Coffee-Hour Consultation Schedule
A few announcements for the RCAC community regarding our regular Coffee-Hour Consultation services. Support staff will be unavailable both today (Mond...
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Article #5934: Data Depot degraded performance on RCAC clusters
Users of Data Depot on RCAC clusters are currently experiencing significant performance degradation. The symptoms manifest as delays in listing or ac...
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Article #5927: RCAC Support Updates
Hello, PurdueIT is replacing our ticketing system, Footprints, with a new product called Team Dynamix (TDX). Email to rcac-help@purdue.edu will begin...
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Article #5920: BoilerKey Transition to Purdue Login
Overnight on June 26-27th (Monday-Tuesday), all Purdue systems which use BoilerKey, including RCAC clusters and other systems, will switch to the new...
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Article #5913: Unscheduled Geddes outage
The Geddes cluster began experiencing issues overnight. Engineers are currently diagnosing the issue and are working to identify a fix. Workloads will...
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Article #5721: Geddes Maintenance
The Geddes resource will be unavailable Tuesday, May 9, 2023 from 8:00am - 6:00pm EDT for scheduled maintenance. The resource will return to full prod...
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Article #5206: Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 5:00pm EST on Thursday, December 22nd, 2022, and will resume normal busines...
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Article #5177: Geddes Cluster Maintenance
We will unexpectedly have to power down the Geddes resource as part of the Bell maintenance today as engineers work on the cooling systems for the upc...
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Article #4689: MATH data center cooling outage
The Math building data center began experience issues with its cooling system around 1:40pm EDT. To minimize thermal load on the cooling infrastructu...