Article #6834: Unscheduled Globus service outage
The Globus connection began experiencing issues on Data Depot endpoint around 11:00am EDT. Engineers are currently diagnosing the issue and are workin...
Data Depot
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Article #6237: Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 8:00am EST on Friday, December 22nd, 2023 , and will resume normal busines...
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Article #6228: Potential Ticket Response Delays
As the holiday season approaches, we want to inform you about potential delays in our ticket response times until the end of this year. Our support t...
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Article #5934: Data Depot degraded performance on RCAC clusters
Users of Data Depot on RCAC clusters are currently experiencing significant performance degradation. The symptoms manifest as delays in listing or ac...
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Article #5920: BoilerKey Transition to Purdue Login
Overnight on June 26-27th (Monday-Tuesday), all Purdue systems which use BoilerKey, including RCAC clusters and other systems, will switch to the new...
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Article #5908: Data Depot partial outage (network drives)
The Data Depot began experiencing issues with its network drive mapping capability around 1:30pm EDT. The symptoms manifest as users being unable to...
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Article #5206: Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 5:00pm EST on Thursday, December 22nd, 2022, and will resume normal busines...
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Article #5192: Data Depot Degraded Performance
The data depot began experiencing issues around 9:50am EST. While engineers work to diagnose and fix this issue, users may notice degraded performance...
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Article #4198: Whole-Floor Data Depot Maintenance
The Data Depot filesystem will be undergoing scheduled maintenance and will be unavailable for use from March 15, 2022 5:00pm - March 16, 2022 8:00a...
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Article #4201: Unscheduled Math data center cooling outage
The Math building data center began experience issues with its cooling system around 11:40am EST. As one of manifestations, users may experience issu...
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Article #4192: Unscheduled Data Depot outage
As of 8:00pm EST on Friday, February 11th, 2022 the Data Depot filesystem outage has been resolved and scheduling has been resumed on all clusters....
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Article #3820: Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 5:00pm EST EST on Wednesday, December 22nd, 2021, and will resume normal bu...
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Article #3811: Unscheduled multiple clusters and Data Depot outage
The Bell, Brown, Gilbreth, Halstead, Hammer, Scholar, Workbench clusters and Data Depot began experiencing issues with intermittent high load on the D...
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Article #3808: Unscheduled multiple clusters and Data Depot outage
The Bell, Brown, Gilbreth, Halstead, Hammer, Scholar, Workbench clusters and Data Depot servers began experiencing issues with Data Depot mounting on...
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Article #3806: Unscheduled Bell, Brown, Gilbreth, Halstead, Hammer, Scholar, and Data Depot outage
The Bell, Brown, Gilbreth, Halstead, Hammer, Scholar, and Data Depot cluster began experiencing issues with Data Depot mounting around 7:00am EDT. Eng...
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Article #3465: Unscheduled Data Depot and community clusters outage
At about 9:30am EDT, Data Depot servers started experiencing a ramping high load. Coupled with an ongoing scaling issues with the metadata subsystem,...
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Article #3209: Intermittent Access Failures on Data Depot
As of Thursday, June 17th, 2021 at 11:00am EDT, users of community clusters may experience intermittent "permission denied" errors while try...
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Article #2968: Data Depot Hardware Replacement and Migration
On Tuesday, May 11, 2021 at 5:00pm EDT, the Data Depot storage service will be unavailable while it will be transitioned to new hardware. All Depot ac...
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Article #2970: Data Depot Migration FAQ
The following are highlights and answers to frequently asked questions about the Data Depot Hardware Replacement and Migration. My Data Depot space is...
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Article #2740: Unscheduled Data Depot outage
The Data Depot storage server began experiencing issues around 3:00pm EST on Thursday, February 4th, 2021. Engineers are currently diagnosing the issu...